#1. If the item is not as described, this includes wrong color, design and wrong size, wrong style or poor quality, please provide proof that the item received is not as described and our team will resend replacement for you at no additional cost. And you can keep the item, as a token of apology for the mistake we made sending you the wrong items.
#2. If we sent you the right item you ordered but you want to exchange it for whatever reason, you can always return the item and place a new order
A change in size/design/color (Only for products under $100 will be applied). It happens that you make a mistake. We are all human right? In this case, we offer you pay small fees. Hope you understand, this fee is only for handling and the shipping, not the cost of the product.
Product under $20, you need pay $5
Product from $20 to $50, you need pay $10
Product from $50 to $100, you need pay $20
You don't need to send an item back. The only thing we need you to do is to contact us at email@example.com, tell us which items you want to exchange. Then we will create new order as your request and send invoice for you. Just follow it and complete the new order.
You received a damaged/faulty item. Although quality is one of our top priorities, it can happen that a damaged item is sent out by mistake. In this case, you do not need to return the item. You can keep it, give it away or donate for any organization.The only thing we need you to do is to contact us at firstname.lastname@example.org, attach a photo of the damaged item. If we can see in the photo it is damaged, we will send you a new item 100% free of charge ASAP with top priority.
You want a refund/return because you "changed your mind". We print on demand,this means that when you place your order, we print that item/s just for you, one at a time for the best quality and therefore we cannot accept returns with that inquiry.
The item(s) have been worn or washed.
The item(s) have been altered in any way
The item(s) do not have the original tags on them
REFUND POLICY (if applicable)
Late or missing refunds (if applicable)
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we will response the process for exchange your new item(s).